SalesForce vs Zoho
Here at Flare Compare, we often get asked which CRM (Customer Relationship Management) software is better: SalesForce or Zoho. And as usual, we could not resist the chance to compare the two and provide you with a factual and unbiased opinion (with our signature sense of humor added for good measure).
Interface and Ease of Use
When it comes to user experience (UX), the first thing that comes to mind is how user-friendly a product is. In terms of interface, both SalesForce and Zoho have their unique styles, and it comes down to preference. However, navigating SalesForce is less straightforward than Zoho.
In terms of ease of use, Zoho takes the lead. It has a simple CRM, which makes it more suitable for small businesses, while SalesForce, on the other hand, offers more customization and is more suitable for larger enterprises.
Features
SalesForce offers a vast range of features, which means there is a steeper learning curve, and it might take longer to get set up. However, once set up, it offers more flexibility in terms of customization and can integrate with other software, such as HubSpot and Slack, allowing users to streamline their workflow.
Zoho offers fewer features, but the essential ones, such as task management, lead scoring, and email marketing, are well covered. Zoho's pricing system is also less confusing than SalesForce's, which makes it more appealing for small-medium businesses.
Price
When it comes to pricing, Zoho is more affordable than SalesForce, making it a more popular choice for small-medium enterprises. Zoho's standard package starts at $12 per user per month, while SalesForce requires a $25 per user per month plan for its basic package.
References
Here are some sources we used to gather information for this comparison: